At St Luke’s Care Private Hospital, we are dedicated to providing you with the upmost level of care. Despite our commitment to this, there are still risks when attending hospital which you should make yourself aware of.

Below is some information that addresses how we keep you safe whilst with us at St Luke’s Care Private Hospital.

Keeping you safe is our priority

Help Us Keep You Safe

To help keep you safe in hospital, you and your family should:

  • Speak up – if you have questions or concerns or if you’ve noticed an unexpected change in your condition.
  • Get involved – join the discussions and decision making about your care.
  • Be aware – understand the plans for your care, any test results and other important information. If you don’t understand something, ask a staff member to explain it to you.

If you have any concerns about the quality or safety of your care, speak with the nurse or doctor looking after you. You can also talk with the nursing unit manager, the department head or the patient liaison officer.