Home Care Packages

Extra help for independent living at home

For many, staying in the security and comfort of home and retaining a fully independent lifestyle is an excellent option, especially with the right care and support on hand.

St Luke's Home Care offers the complete range of government subsidised Home Care Packages designed to help elderly people live independently in their own home, with extra care as required.

Our services include, but are not limited to:

  • Domestic Assistance – light household duties, light cleaning, preparation of meals, light gardening and basic home maintenance
  • Personal Care – including showering, dressing, grooming, and oral care
  • Nursing Care – wound care, continence management, pain management, dementia care, diabetes support and palliative care services
  • Allied Health Services – podiatry, speech pathology, occupational therapy, dietician, physiotherapy, remedial massage and lymphatic drainage
  • Specialised Programs – Our experienced physiotherapists create and prescribe tailored programs to improve general wellbeing, strength, fitness and balance, including:
    • Falls prevention programs
    • Parkinson’s exercise programs
    • Pain management programs
    • Tailored exercise programs
    • Community exercise programs
  • Companionship – assistance with communication with family and friends, reading, shopping, company for outings (e.g. cinema, café, shops)
  • Transport – to and from medical appointments, shopping, social outings with friends and family, hair appointments, etc.

Home Care Packages come in four levels, which deliver different levels of care and services. St Luke’s Home Care provides all levels.

  • Level 1  basic care needs
  • Level 2  low-level care needs
  • Level 3  intermediate care needs
  • Level 4  high-level care needs
The subsidy from the Australian Government is dependent on what level package you receive.

To receive help through a Home Care Package, you will need to be assessed by a member of an Aged Care Assessment Team (ACAT). This free assessment determines one’s eligibility for a Home Care Package, and whether you have high or low level care needs. Depending on your individual circumstances, an income assessment may also need to be undertaken to determine the fee you are required to contribute to your Home Care Package.

To access an ACAT assessment, call My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au.

Once My Aged Care has approved you for a certain level of care, you will be placed in a queue on their waiting list. Once you reach the top of this queue, My Aged Care will write to you with a referral code that confirms funds will be released for your approved package, to the provider of your choice. You can then contact St Luke’s Home Care who can work with you to design a care plan which is tailored to your needs and budget. This care plan is an evolving document, and can be reviewed whenever you feel your needs change.

Should you wish to receive services without completing an assessment, please consider our Private Home Care service.

If you require assistance navigating the process, our friendly and experienced staff are here to help, call 02 9356 0305 or email This email address is being protected from spambots. You need JavaScript enabled to view it..